Help

Support

We read every message. Most replies land within one business day.

Common questions

I never got my verification code

Check spam for a message from MD Shift. Codes expire after a few minutes — request a new one from the app or sign-in page. Still nothing? Email us with the address you used.

I can’t get into my account

Try the same method you signed up with (email, Google, or Apple). If you turned on authenticator MFA, you’ll need the 6-digit code from that app. Locked out of MFA? Email us from the address on the account.

A shift, trade, or approval looks wrong

Tell us the date, hospital (if you know it), and what you expected to see. We’ll check the assignment on our side and reply with what we find.

Signing in

The App Store app is MD Shift. Sign in with Apple, Google, or email to schedule real coverage. Use the same method you created the account with.

Privacy & data

How we handle account and scheduling data is in the Privacy Policy. For a deletion request or privacy question, email the same support address and say it’s privacy-related.

iOS App Store

App Store Connect and App Review can use this page as the Support URL: https://mdshift.net/support/

MD Shift is built for scheduling and shift trading. We’re not an emergency dispatch service — if you need clinical help right now, use your hospital’s normal channels.